All employees have their strengths and weaknesses, so use the customer feedback to improve their weaknesses and celebrate their strengths. This will generate happy employees and increase turnover.
Employee of the Month
Improve your offering through our analytics
Use the feedback to improve your offering and get more customers. Look at how you can optimize your business in the long term based on the feedback you get. We structure the data to make your decision making easy.
NPS survey All of your touchpoint surveys are made with the Net Promoter Score as the first question. This enables you to compare with the top companies.
Follow-up module We have made a follow up module for you to turn your unhappy customers into happy customers
Task manager List your tasks up in our task manager. It's important to do the right things in the right order.
Dashboards We have made dashboards ready for top management and ground floor. Easy to read and people friendly.
Multi channel integrations Integrate to your favorite systems with our multi channel integration module. Get started with automatic feedback in 5 minutes.
Ready made touchpoints 20 years of experience and lots of workshops are compressed into ready made touchpoints for you. Easy, right?
Improving the customer journey from first meeting to end product
With Lind & Risør we set new standards of setting up a complete feedback management program. Automatic surveys in all touchpoints of the customer journey have improved the customer experience of Lind & Risør. The follow-up with customers throughout their customer journey has eliminated gaps in expectations from stage to stage.